:root{--navy:#102733;--navy-deep:#0b1d27;--gold:#b78b50;--gold-dark:#8c652e;--sand:#f5f1e9;--paper:#fdfbf7;--line:#e6dfd3;--ink:#152b36;--muted:#66737a;--green:#28644e;--soft-gold:#eee2cd;--danger:#a83f3f;font-family:"Segoe UI",Arial,sans-serif;color:var(--ink);background:var(--sand);font-size:14px;font-synthesis:none}*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button,a,input,textarea,select{outline-offset:4px}button:focus-visible,a:focus-visible{outline:2px solid var(--gold)}button{cursor:pointer}button:disabled{cursor:wait;opacity:.55}button svg,span svg{width:20px;height:20px;display:block}button{border:0}a{color:inherit;text-decoration:none}[hidden]{display:none!important}.brand-mark{display:grid;place-items:center;border:1px solid #b78b5077;border-radius:11px;color:#e6c48b;font-family:Georgia,serif;font-size:30px;width:45px;height:48px;background:linear-gradient(145deg,#b78b5033,#b78b5000)}.brand{display:flex;gap:13px;align-items:center;font-size:24px;font-weight:650;letter-spacing:.2px;padding:29px 23px 40px}.brand small{display:block;font-size:11px;letter-spacing:1.3px;font-weight:400;color:#b5bfc4;margin-top:2px}.sidebar{position:fixed;inset:0 auto 0 0;width:230px;background:var(--navy-deep);color:#e5e9e8;display:flex;flex-direction:column;border-right:1px solid #233b46;z-index:20}.nav-caption{padding:0 24px 14px;color:#899da7;font-size:11px}nav{padding:0 12px}.nav{width:100%;display:flex;align-items:center;gap:13px;padding:15px 12px;margin-bottom:5px;border-radius:7px;text-align:left;color:#b8c4ca;background:transparent;font-size:13px;transition:background .15s}.nav.active{color:#f1d5a6;background:#ae834530;box-shadow:inset 2px 0 #c29b5d}.nav:hover{background:#ffffff0b;color:white}.nav.active:hover{background:#ae83453f}.sidebar-bottom{margin-top:auto;padding:22px 18px;display:flex;gap:10px;align-items:center;border-top:1px solid #ffffff10}.operator-avatar,.avatar{display:grid;place-items:center;background:#ece3d4;color:#94723d;border-radius:50%;font-weight:600;flex-shrink:0}.operator-avatar{width:34px;height:34px;font-size:11px}.sidebar-bottom strong{font-size:12px;font-weight:600}.sidebar-bottom small{font-size:10px;color:#91a3ac;display:block;margin-top:4px}.sidebar-bottom .icon-button{color:#a0b0b7;margin-left:auto}main{margin-left:230px;min-height:100vh;padding-bottom:80px}.topbar{height:113px;background:var(--navy);color:#f9f7f2;padding:26px 36px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid #c7a66f}.page-kicker{font-size:11px;color:#b6c1c4}.topbar h1{font-weight:600;font-size:28px;letter-spacing:-.8px;margin:6px 0 0}.header-actions{display:flex;align-items:center;gap:17px}.mode-pill{border:1px solid #bd9a62;color:#e4c18b;border-radius:99px;padding:8px 13px;font-size:11px;white-space:nowrap}.icon-button{background:transparent;display:grid;place-items:center;padding:5px;border-radius:5px;color:inherit}.icon-button:hover{background:#b78b5019}.environment-banner{display:flex;gap:9px;align-items:center;padding:10px 36px;background:#eee6d8;color:#715631;border-bottom:1px solid #e3d5bf;font-size:11px;min-height:38px}.environment-banner svg{width:15px;height:15px}.workspace{padding:30px 34px}.section-top{display:flex;justify-content:space-between;gap:20px;align-items:center;margin-bottom:24px}.section-top h2{font-size:23px;font-weight:600;letter-spacing:-.5px;margin:0}.section-top p{margin:6px 0 0;font-size:12px;color:var(--muted)}.toolbar{display:flex;align-items:center;gap:9px}.searchbox{display:flex;align-items:center;background:var(--paper);border:1px solid var(--line);padding:9px 12px;border-radius:7px;width:230px;gap:8px}.searchbox svg{width:16px;height:16px;color:#8e9699}.searchbox input{border:none;outline:none;background:none;width:100%;font-size:12px;color:var(--ink)}.select-filter{padding:10px 8px;background:var(--paper);border:1px solid var(--line);border-radius:7px;color:#53656d;font-size:12px}.board-wrap{overflow-x:auto;padding-bottom:15px}.board{display:grid;grid-template-columns:repeat(6,minmax(176px,1fr));gap:10px;min-width:1110px;min-height:470px}.column{border:1px solid var(--line);border-radius:10px;background:#efebe3;padding:10px 9px 16px}.column-title{display:flex;align-items:center;justify-content:space-between;padding:10px 3px 16px;gap:5px}.column-title h3{font-size:12px;letter-spacing:-.1px;margin:0;font-weight:650}.count{background:#e5dfd3;padding:3px 7px;border-radius:5px;color:#7d776e;font-size:10px}.column-accent{width:22px;height:3px;margin:-9px 0 17px 3px;border-radius:10px;background:#c6bca9}.column:nth-child(2) .column-accent{background:#bca36c}.column:nth-child(3) .column-accent{background:#b58443}.column:nth-child(4) .column-accent{background:#6d8f89}.column:nth-child(5) .column-accent{background:#957c9e}.column:nth-child(6) .column-accent{background:#54786b}.lead-card{width:100%;background:var(--paper);border:1px solid #e4ddd2;border-radius:9px;box-shadow:0 3px 8px #473a2110;text-align:left;padding:14px 12px;margin-bottom:11px;color:var(--ink);transition:transform .12s,box-shadow .12s}.lead-card:hover{transform:translateY(-2px);box-shadow:0 6px 16px #473a211c}.card-person{display:flex;gap:8px;align-items:center;margin-bottom:13px}.avatar{width:31px;height:31px;font-size:11px}.card-person strong{font-size:12px;display:block;line-height:1.4}.card-person small{font-size:9px;color:var(--muted);display:block;margin-top:2px}.card-row{display:flex;align-items:center;gap:7px;margin:8px 0;font-size:11px;line-height:1.4;color:#485b64}.card-row svg{width:13px;height:13px;color:#6e7575;flex-shrink:0}.card-action{margin-top:15px;background:var(--soft-gold);color:#6f542e;font-size:10px;padding:9px 8px;border-radius:6px;display:flex;gap:7px;align-items:center;line-height:1.4}.card-action svg{width:13px;height:13px;flex-shrink:0}.column-empty{border:1px dashed #d9d0c0;border-radius:8px;padding:25px 10px;margin-top:1px;text-align:center;color:#a19b8f;font-size:11px;line-height:1.6}.board-footer{display:flex;justify-content:space-between;color:#7c817e;font-size:10px;margin-top:10px}.summary-strip{display:flex;gap:25px;border-top:1px solid var(--line);padding-top:20px;margin-top:12px;color:var(--muted);font-size:11px}.summary-strip strong{color:var(--ink);font-size:17px;font-weight:600;margin-right:7px}.sim-launch{position:fixed;bottom:24px;right:32px;z-index:30;background:var(--navy);color:#fbf7ee;border:1px solid var(--gold);padding:14px 19px;border-radius:12px;box-shadow:0 6px 23px #10273326;display:flex;gap:11px;align-items:center;font-size:12px}.tiny-badge{font-size:9px;color:#d4b987;background:#b78b5020;padding:3px 5px;border-radius:4px}.simulator{position:fixed;right:27px;bottom:21px;width:405px;height:min(675px,calc(100vh - 42px));border:1px solid #b49561;border-radius:16px;background:var(--paper);box-shadow:0 16px 65px #071c3640;z-index:55;display:flex;flex-direction:column;overflow:hidden}.simulator>header{display:flex;gap:10px;align-items:center;background:var(--navy);color:white;padding:17px}.simulator>header strong{font-size:16px;font-weight:600}.simulator>header small{display:block;color:#b8c3c7;font-size:9px;margin-top:4px}.simulator>header .icon-button{margin-left:auto}.assistant-symbol{display:grid;place-items:center;background:#d9b37c;color:#17323e;border-radius:50%;width:36px;height:36px}.sim-person{padding:11px 15px;border-bottom:1px solid var(--line);display:grid;grid-template-columns:1fr 1fr;gap:4px}.sim-person label{font-size:9px;color:var(--muted);grid-column:1/-1}.sim-person input{width:100%;border:0;background:none;font-size:11px;outline:none;color:var(--ink)}.sim-person>span{font-size:10px;color:var(--muted);text-align:right}.sim-history{padding:18px 14px;overflow-y:auto;flex:1;background:#f3eee6;display:flex;flex-direction:column;gap:12px}.sim-empty{text-align:center;margin:auto 20px;color:var(--muted);font-size:12px;line-height:1.7}.sim-empty>span{display:flex;justify-content:center;margin-bottom:15px;color:var(--gold)}.sim-empty svg{width:35px;height:35px}.sim-empty strong{color:var(--ink)}.bubble{max-width:91%;padding:11px 12px;border-radius:11px;line-height:1.55;font-size:11px;white-space:pre-wrap}.bubble.lead{background:#d9e5dd;align-self:flex-end;border-bottom-right-radius:2px}.bubble.agente{background:#fffdf9;align-self:flex-start;border-bottom-left-radius:2px;border:1px solid var(--line)}.bubble small{display:block;font-size:8px;color:#7c8683;margin-top:5px;text-align:right}.simulator form{padding:12px;display:flex;gap:8px;background:var(--paper);border-top:1px solid var(--line)}.simulator textarea{border:1px solid var(--line);border-radius:15px;padding:11px 13px;resize:none;flex:1;min-width:0;font-size:12px;background:#fbf8f2}.send-button{border-radius:50%;background:var(--gold);color:white;width:40px;height:40px;display:grid;place-items:center;align-self:center}.sim-footnote{font-size:8px;text-align:center;padding:0 10px 9px;color:#7c837c}.primary{background:linear-gradient(#bd955b,#a77b3e);color:white;border:1px solid #a47a3b;border-radius:6px;padding:12px 18px;font-weight:600;font-size:12px;box-shadow:0 2px 4px #8d642b20}.secondary{background:var(--paper);color:var(--ink);border:1px solid var(--line);border-radius:6px;padding:11px 15px;font-size:12px}.danger{color:var(--danger)}.primary:hover{filter:brightness(1.06)}.secondary:hover{background:#f1eadd}.panel{border:1px solid var(--line);border-radius:10px;background:var(--paper);padding:24px}.panel h3{margin:0 0 15px;font-size:15px;font-weight:600}.table-wrap{overflow:auto;border:1px solid var(--line);border-radius:10px;background:var(--paper)}table{width:100%;border-collapse:collapse;text-align:left;white-space:nowrap}th{background:#ede7dd;font-size:11px;color:#58666a;font-weight:500;padding:15px 17px}td{font-size:12px;padding:17px;border-bottom:1px solid var(--line)}tbody tr:hover{background:#f4eee2;cursor:pointer}.tag{display:inline-flex;border-radius:5px;font-size:10px;padding:5px 8px;background:#ede6d9;color:#776240}.tag.green{background:#e6eee8;color:var(--green)}.tag.red{background:#f6e6e1;color:#963b31}.connection-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px}.connection-item{display:flex;justify-content:space-between;gap:15px;padding:14px 0;border-bottom:1px solid var(--line);font-size:12px}.connection-item span{color:var(--muted)}.connection-grid p,.note{font-size:12px;color:var(--muted);line-height:1.7}.notice{background:#f2e8d6;padding:13px 15px;border-radius:7px;color:#745632;font-size:11px;line-height:1.7}.empty-view{padding:70px 20px;text-align:center;color:var(--muted)}.empty-view h3{color:var(--ink);font-size:19px}dialog{border:1px solid #b89a6a;border-radius:14px;padding:0;background:var(--sand);color:var(--ink);width:min(1100px,95vw);max-height:92vh;box-shadow:0 25px 100px #081b3640}dialog::backdrop{background:#0a202b99;backdrop-filter:blur(3px)}.detail-header{display:flex;align-items:center;gap:14px;padding:23px 28px;background:var(--navy);color:white}.detail-header .avatar{width:44px;height:44px;font-size:14px}.detail-header h2{font-size:22px;margin:0;font-weight:600}.detail-header p{font-size:11px;color:#c2cbcd;margin:5px 0 0}.detail-header .icon-button{margin-left:auto}.detail-layout{display:grid;grid-template-columns:minmax(0,1fr) 290px;gap:18px;padding:23px}.detail-main,.detail-side{min-width:0}.preferences{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:18px}.preference{padding:8px 9px;background:var(--paper);border:1px solid var(--line);border-radius:6px;display:flex;align-items:center;gap:6px;font-size:10px}.preference svg{width:14px;height:14px;color:#8b7551}.detail-summary{display:flex;gap:14px;margin-bottom:20px}.detail-summary>div{flex:1;display:flex;gap:11px;align-items:center;padding:17px;border:1px solid #eadcc5;border-radius:8px;background:#f4e9d7}.detail-summary strong{font-size:13px;display:block}.detail-summary small{font-size:10px;color:#807561;margin-top:5px;display:block}.tabs{display:flex;gap:20px;border-bottom:1px solid var(--line);margin-bottom:18px}.tab{padding:11px 0;background:none;color:var(--muted);font-size:11px;border-bottom:2px solid transparent}.tab.active{color:var(--ink);border-bottom-color:var(--gold)}.timeline{max-height:370px;overflow:auto;padding-right:8px}.timeline-item{display:grid;grid-template-columns:31px 1fr;gap:12px;margin-bottom:17px}.timeline-icon{width:27px;height:27px;display:grid;place-items:center;background:#ebdcc1;border-radius:50%;color:#8f6935}.timeline-icon svg{width:14px;height:14px}.timeline-item strong{font-size:11px;font-weight:600}.timeline-item time{float:right;font-size:9px;color:var(--muted)}.timeline-item p{font-size:11px;line-height:1.65;margin:5px 0;white-space:pre-wrap;color:#53636b}.timeline-item small{font-size:9px;color:var(--gold-dark)}.detail-side .panel{padding:17px;margin-bottom:13px}.detail-side .panel h3{font-size:12px}.status-box{background:#f2e7d3;border-radius:7px;padding:15px;display:flex;gap:10px;align-items:center}.status-box strong{font-size:12px}.status-box small{display:block;color:#837457;font-size:10px;margin-top:4px}.detail-side button.primary,.detail-side button.secondary{width:100%;margin-top:9px}.detail-side label{display:block;font-size:10px;color:var(--muted);margin:12px 0 5px}.detail-side input,.detail-side select,.detail-side textarea{width:100%;padding:9px;border:1px solid var(--line);border-radius:5px;background:#fffdfa;color:var(--ink);font-size:11px}.detail-side textarea{resize:vertical;min-height:60px}.checkbox-label{display:flex!important;gap:7px;align-items:flex-start;line-height:1.5}.checkbox-label input{width:auto;margin-top:2px}.form-hint{font-size:9px;color:var(--muted);line-height:1.6}.definition{display:grid;grid-template-columns:130px 1fr;gap:12px;font-size:12px;line-height:1.6}.definition dt{color:var(--muted)}.definition dd{margin:0}#toast{position:fixed;bottom:25px;left:50%;transform:translateX(-50%);z-index:99;background:#173b31;color:white;box-shadow:0 4px 20px #0002;border-radius:8px;padding:13px 20px;max-width:90vw;font-size:12px}.login-shell{min-height:100vh;display:grid;grid-template-columns:1fr 1fr;background:var(--sand)}.login-brand{background:var(--navy);padding:12vh 9vw;color:white}.login-brand h1{font-size:clamp(32px,3.5vw,57px);line-height:1.14;letter-spacing:-1.5px;font-weight:550;margin:70px 0 25px}.login-brand p{font-size:15px;line-height:1.8;color:#b9c7cb}.login-brand small{display:block;margin-top:70px;color:#d6b784}.login-card{width:380px;max-width:80%;margin:auto}.gold-line{display:block;width:40px;height:3px;background:var(--gold);margin-bottom:28px}.login-card h2{font-size:25px;letter-spacing:-.6px;font-weight:600}.login-card>p{font-size:12px;color:var(--muted);line-height:1.6}.login-card label{display:block;font-size:11px;margin:28px 0 9px}.login-card input{width:100%;padding:13px;border:1px solid #d6cbb9;border-radius:7px;background:var(--paper)}.login-card button{width:100%;margin-top:15px}.login-card small{display:block;margin-top:30px;font-size:10px;line-height:1.6;color:#91958e}#login-error{color:var(--danger)}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap}
@media(min-width:1600px){.workspace{padding:36px 42px}.board{min-height:560px}.column{padding:14px 12px}.lead-card{padding:17px 14px}.column-title h3{font-size:13px}.card-person strong{font-size:13px}.card-row{font-size:12px}}
@media(max-width:1100px){.sidebar{width:190px}.brand{padding-left:18px}.nav{font-size:11px;gap:10px}main{margin-left:190px}.workspace{padding:24px}.topbar{padding:22px 24px}.topbar h1{font-size:23px}.toolbar{flex-wrap:wrap;justify-content:flex-end}.searchbox{width:190px}.detail-layout{grid-template-columns:minmax(0,1fr) 270px}.environment-banner{padding:10px 24px}}
@media(max-width:760px){.sidebar{width:66px}.brand{padding:21px 11px 26px}.brand>span:last-child,.nav-caption,.nav:not(.active) .nav-label,.sidebar-bottom{display:none}.brand-mark{width:42px;height:44px}.nav{font-size:0;padding:13px 10px;justify-content:center}.nav span{flex-shrink:0}.sidebar nav{padding:0 6px}main{margin-left:66px}.topbar{height:95px;padding:18px}.topbar h1{font-size:20px}.page-kicker{font-size:9px}.mode-pill{font-size:9px;padding:6px}.header-actions{gap:6px}.environment-banner{padding:10px 17px;font-size:9px}.workspace{padding:20px 15px}.section-top{align-items:flex-start;flex-direction:column}.toolbar{width:100%;justify-content:stretch}.searchbox{flex:1}.section-top h2{font-size:21px}.summary-strip{gap:14px;flex-wrap:wrap}.connection-grid{grid-template-columns:1fr}.simulator{width:min(405px,calc(100vw - 20px));right:10px;bottom:10px;height:calc(100dvh - 25px)}.sim-launch{right:17px;bottom:18px;padding:12px}.detail-layout{grid-template-columns:1fr;padding:16px}.detail-header{padding:18px}.detail-header h2{font-size:18px}.detail-summary{flex-direction:column;gap:9px}.login-shell{grid-template-columns:1fr}.login-brand{padding:35px}.login-brand h1{font-size:30px;margin:25px 0 10px}.login-brand p,.login-brand small{display:none}.login-card{padding:35px 0}.board-footer span:last-child{display:none}}@media(prefers-reduced-motion:reduce){*{transition:none!important;scroll-behavior:auto!important}}

/* Ícones dimensionados também nos containers fora de botões. */
svg{width:20px;height:20px;flex-shrink:0}.detail-summary>div>svg,.status-box>svg{width:25px;height:25px}
.message-composer{margin-top:15px;padding:18px}.message-composer label{display:block;font-size:13px;font-weight:600;margin-bottom:10px}.message-composer textarea{display:block;width:100%;resize:vertical;min-height:90px;border:1px solid #cbbca6;border-radius:7px;padding:12px;background:#fffefa;color:var(--ink);line-height:1.5}.composer-footer{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:12px}.composer-footer small{font-size:10px;line-height:1.6;color:var(--muted)}.composer-footer button{white-space:nowrap}.message-composer a,.environment-banner a{text-decoration:underline;font-weight:600}.delivery-status{display:block}.message-composer .danger{font-size:12px;line-height:1.5;margin-bottom:0}.message-composer .danger:empty{display:none}@media(max-width:760px){.composer-footer{align-items:stretch;flex-direction:column}.message-composer textarea{font-size:16px}}

.previous-tests{border-bottom:1px solid var(--line);padding-bottom:14px;margin-bottom:18px}.previous-tests summary{font-size:11px;color:var(--muted);cursor:pointer;padding:7px 0}.previous-tests .timeline{margin-top:12px;max-height:250px}.reset-test-panel{border-style:dashed!important}
.attachment{background:#f4efe6;border:1px solid var(--line);border-radius:10px;padding:14px;margin:8px 0;max-width:100%;overflow-wrap:anywhere}.attachment>strong{display:block;font-size:12px;margin-bottom:10px}.attachment audio{display:block;width:100%;max-width:380px;margin:10px 0}.attachment img{display:block;max-width:100%;max-height:300px;object-fit:contain;border-radius:7px;margin-bottom:10px}.attachment a{color:var(--gold-dark);text-decoration:underline;font-size:12px;display:inline-block;margin:4px 0}.attachment small{display:block;line-height:1.6}.transcript{border-top:1px solid var(--line);margin-top:12px;padding-top:12px}.transcript p{white-space:pre-wrap!important}.contact-card{border-top:1px solid var(--line);padding:10px 0}.contact-card p{margin:5px 0!important}

/* Interface Prime — alinhada à proposta Rilda, 30/10/2026. */
:root{font-family:"Segoe UI Variable Text","Segoe UI",Arial,sans-serif;--muted:#60717a;--line:#e5dfd4;--gold-dark:#86612e;--shadow:0 8px 30px #10273308}
body{background:#f5f1e9}html:has(#lead-dialog[open]){overflow:hidden}button,input,select,textarea{font-size:14px}button{transition:background .15s,border-color .15s,box-shadow .15s}button:disabled{cursor:default}
.sidebar{width:216px;background:#0c202b;border-right:1px solid #ffffff0c}.brand{padding:30px 24px 38px;gap:12px}.brand-mark{width:44px;height:50px;background:#b78b5012;border-color:#b78b5070}.brand small{font-size:11px;letter-spacing:1px}.nav-caption{font-size:11px;color:#a7b7bd;padding-bottom:13px}.nav{min-height:49px;gap:12px;font-size:13px;padding:13px 14px;border-radius:8px;margin-bottom:8px;color:#c0ccd0}.nav.active{color:#f2d7ab;background:#b78b5022;box-shadow:inset 2px 0 #c59c5e}.nav-label{font:inherit}.sidebar-bottom{padding:20px 17px}.sidebar-bottom small{color:#a7b7bd}
main{margin-left:216px;padding-bottom:30px}.topbar{height:110px;padding:24px 34px;background:#102733;border-bottom:1px solid #b78b5055}.topbar h1{font-size:29px;font-weight:600;letter-spacing:-.8px}.page-kicker{font-size:12px;color:#b9c7cd}.mode-pill{font-size:12px;border-color:#b99a68;padding:9px 14px}.mode-pill::before{content:"";display:inline-block;width:6px;height:6px;background:#dec08d;border-radius:50%;margin-right:8px;vertical-align:2px}.header-actions .icon-button{padding:9px}.environment-banner{min-height:36px;padding:9px 34px;font-size:11px;background:#ece7dd;color:#6a5c43}.workspace{padding:29px 32px 20px}.section-top{margin-bottom:25px;gap:22px}.section-top h2{font-size:25px;line-height:1.25;letter-spacing:-.6px}.section-top p{font-size:13px;line-height:1.6;margin-top:8px}.toolbar{gap:10px}.searchbox{width:250px;padding:11px 13px;border-radius:8px;background:#fdfbf7}.searchbox input{font-size:12px}.select-filter{font-size:12px;padding:12px 10px;border-radius:8px;min-height:41px}
.board-wrap{padding-bottom:14px}.board{min-width:1050px;min-height:calc(100dvh - 330px);gap:12px;grid-template-columns:repeat(6,minmax(165px,1fr))}.column{padding:13px 10px 16px;background:#efece5;border-color:#e5dfd3;border-radius:12px}.column-title{padding:9px 3px 17px}.column-title h3{font-size:12px;font-weight:650}.count{font-size:11px;min-width:23px;text-align:center;background:#e5dfd4;color:#706c63}.column-accent{width:27px;margin-bottom:20px}.lead-card{padding:16px 12px;border:1px solid #e3dccf;border-radius:10px;background:#fffdf9;box-shadow:0 3px 10px #30261407;margin-bottom:12px}.lead-card:hover{border-color:#b9965e;box-shadow:0 6px 20px #4e381610}.card-person{gap:9px;margin-bottom:17px}.card-person .avatar{width:32px;height:32px;font-size:11px}.card-person strong{font-size:13px;line-height:1.4}.card-person small{font-size:10px;line-height:1.5;color:#697980}.card-row{font-size:11px;line-height:1.6;gap:7px;margin:8px 0}.card-row svg{width:14px;height:14px;color:#77827e}.card-action{margin-top:17px;padding:10px 9px;background:#efe4cf;border-radius:7px;font-size:10px;line-height:1.6;color:#75552d}.card-action svg{width:14px;height:14px}.column-empty{border:1px dashed #dcd3c3;color:#938a79;border-radius:8px;font-size:11px;line-height:1.7;min-height:108px;display:grid;place-content:center;text-align:center;background:#f5f2ec44}.board-footer{font-size:11px;color:#758087}.summary-strip{border-top:1px solid var(--line);padding-top:19px;gap:28px;font-size:12px}.summary-strip strong{font-size:17px;font-weight:600;margin-right:8px}.panel{box-shadow:var(--shadow);border-color:#e7e0d5;border-radius:12px}.panel h3{font-size:15px}.primary{display:inline-flex;align-items:center;justify-content:center;gap:9px;padding:13px 16px;min-height:44px;border-radius:8px;font-size:13px;background:linear-gradient(180deg,#b99053,#a27a3f);border-color:#a27a3f;box-shadow:0 4px 10px #87602b18;color:#102733}.primary svg{width:18px;height:18px}.secondary{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:42px;border-radius:8px;font-size:13px}.icon-button{min-width:35px;min-height:35px}.icon-button:focus-visible,.action-row:focus-visible{outline:2px solid #b78b50;outline-offset:3px}.tag{border-radius:30px;padding:6px 10px;font-size:11px}.table-wrap{box-shadow:var(--shadow);border-radius:12px}th{background:#f0ebe2;padding:16px 20px;font-size:12px}td{padding:20px;font-size:13px}td strong{font-weight:600}td small{display:inline-block;margin-top:5px;color:var(--muted)}tbody tr:last-child td{border-bottom:0}
#lead-dialog{width:min(1320px,calc(100vw - 48px));height:min(920px,94dvh);max-height:94dvh;max-width:none;border:1px solid #bc9b6870;border-radius:17px;box-shadow:0 25px 100px #081b3655;overflow:hidden;background:#f5f1e9}#lead-dialog::backdrop{background:#071b29a3;backdrop-filter:none}#lead-detail{height:100%;display:flex;flex-direction:column;min-height:0}.detail-header{padding:20px 27px;gap:14px;min-height:99px;flex-shrink:0;border-bottom:1px solid #c6a77744}.detail-caption{color:#d8bc8c;font-size:11px;display:block;margin-bottom:4px}.detail-title{min-width:0}.detail-header h2{font-size:25px;letter-spacing:-.6px;line-height:1.2;overflow-wrap:anywhere}.detail-header p{font-size:12px}.detail-header .avatar{width:51px;height:51px;background:#e8dcc6;color:#87602e;font-size:17px}.detail-stage{border:1px solid #b99b6c66;color:#e6d4b3;border-radius:30px;padding:8px 13px;font-size:11px;margin-left:auto;white-space:nowrap}.detail-header .icon-button{margin-left:5px;border:1px solid #ffffff18;border-radius:50%;width:34px;height:34px;color:#d3dde0}.detail-layout{grid-template-columns:minmax(0,1fr) 286px;gap:20px;padding:21px;flex:1;min-height:0;overflow:hidden}.detail-main{display:flex;flex-direction:column;min-height:0;gap:17px}.contact-overview{flex-shrink:0}.preferences{gap:7px;margin-bottom:13px}.preference{font-size:11px;padding:8px 10px;background:#fdfbf7;border-color:#e3dbcf;border-radius:7px;line-height:1.5}.preference svg{width:15px;height:15px}.next-step{display:flex;align-items:center;gap:10px;color:#7a633c;padding:11px 14px;border-left:2px solid #b78b50;background:#ece2d04d;border-radius:0 7px 7px 0}.next-step>svg{width:18px;height:18px}.next-step span{font-size:11px;line-height:1.6}.next-step strong{font-weight:600;font-size:12px;margin-left:8px;color:#273b42}.conversation-panel{padding:0;min-height:0;flex:1;display:flex;flex-direction:column;overflow:hidden;box-shadow:0 6px 24px #10273306}.tabs{gap:25px;padding:0 22px;margin:0;flex-shrink:0;background:#fdfbf7;border-bottom:1px solid #e6dfd4}.tab{display:flex;align-items:center;justify-content:center;gap:7px;font-size:12px;padding:17px 0 15px;white-space:nowrap;border-bottom:3px solid transparent;margin-bottom:-1px}.tab svg{width:16px;height:16px}.tab.active{font-weight:600;color:#1b3039;border-bottom-color:#b08a50}.tab:hover{color:#86612e}#detail-tab{padding:20px 22px;min-height:0;flex:1;overflow:auto;overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:#c9c1b3 transparent;background:#faf7f1}.detail-side{overflow:auto;overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:#c9c1b3 transparent;padding-right:3px}.detail-side .panel{padding:18px;margin-bottom:15px;border-radius:11px;box-shadow:0 4px 18px #10273304}.detail-side .panel h3{font-size:12px;letter-spacing:.05px;margin-bottom:14px}.status-box{padding:14px 12px;gap:10px;background:#f1e7d5;border:1px solid #e7d9bf;border-radius:8px;align-items:flex-start}.status-symbol{width:34px;height:34px;background:#e6d3b0;border-radius:50%;display:grid;place-items:center;flex-shrink:0}.status-symbol svg{width:20px;height:20px}.status-box strong{font-size:12px;line-height:1.45;display:block;margin-top:1px}.status-box small{font-size:11px;line-height:1.6;color:#70644f;margin-top:4px}.status-box.active .status-symbol{background:#dce6df;color:#32614e}.status-box.quiet{background:#efede7;border-color:#e3ddd1}.operator-controls{margin-top:7px}.operator-controls .primary,.operator-controls .secondary{width:100%;font-size:12px}.form-hint{font-size:11px;line-height:1.6;margin:13px 0 0;color:#68777c}.action-row{width:100%;display:flex;align-items:center;gap:10px;background:transparent;padding:13px 0;text-align:left;border-bottom:1px solid #ece6dc;color:#233a44}.action-row>svg{width:18px;height:18px;color:#a08049;flex-shrink:0}.action-row>svg:last-child{width:15px;height:15px;color:#8d938f;margin-left:auto}.action-row span{font-size:12px;font-weight:600;line-height:1.5}.action-row small{display:block;font-size:10px;color:#748084;font-weight:400;margin-top:3px}.action-row:hover{color:#8c652e}.contact-context p{font-size:12px;line-height:1.7;color:var(--muted);margin:0 0 17px;overflow-wrap:anywhere}.responsible{display:flex;gap:10px;align-items:center;padding-top:14px;border-top:1px solid var(--line);font-size:10px;color:var(--muted)}.responsible svg{width:18px;height:18px;color:#9a8156}.responsible strong{display:block;color:#223740;font-size:12px;margin-top:4px;font-weight:500}.disclosure{margin-top:15px}.disclosure>summary{font-size:11px;display:flex;align-items:center;gap:8px;color:#6d624f;cursor:pointer;padding:7px 0}.disclosure>summary svg{width:16px;height:16px}.disclosure[open]>summary{margin-bottom:10px}.reset-test-panel>summary{font-size:11px;color:#79705e;cursor:pointer}.reset-test-panel h3{margin-top:17px}.reset-test-panel .secondary{font-size:11px!important}.reset-test-panel{background:#f3efe6;border-color:#dcd3c2!important;box-shadow:none!important}
.timeline{max-height:none;padding-right:0;overflow:visible}.previous-tests{padding-bottom:12px;margin-bottom:22px;border-bottom-color:#e5ddd1}.previous-tests summary{font-size:11px;color:#817358;cursor:pointer;padding:4px 0}.previous-tests summary span{border-radius:20px;background:#ebe2d1;padding:2px 7px;margin-left:8px}.previous-tests .timeline{max-height:330px;overflow:auto;margin-top:20px}.message-row{display:flex;gap:9px;align-items:flex-start;margin:0 0 19px;max-width:100%}.message-row>.timeline-icon{width:27px;height:27px;background:#e9dfcc;flex-shrink:0;margin-top:1px}.message-card{min-width:0;max-width:87%;padding:13px 15px;border:1px solid #e5dfd4;background:#fffefa;border-radius:0 12px 12px 12px;box-shadow:0 2px 4px #10273303}.message-meta{display:flex;gap:18px;align-items:center;justify-content:space-between;margin-bottom:8px;flex-wrap:wrap}.message-meta strong{font-size:10px;font-weight:600;color:#6e5a36}.message-meta time{font-size:10px;color:#7b8588;float:none;white-space:nowrap}.message-row p{font-size:13px;line-height:1.75;color:#243c46;margin:0;overflow-wrap:anywhere}.message-row.outgoing{flex-direction:row-reverse}.outgoing>.timeline-icon{background:#d4dfdb;color:#355e50}.outgoing>.message-card{background:#eef2ee;border-color:#dce4dc;border-radius:12px 0 12px 12px}.outgoing .message-meta strong{color:#406658}.message-row.system-message{justify-content:center;margin:14px auto 23px}.system-message>.timeline-icon{display:none}.system-message>.message-card{background:transparent;border:0;box-shadow:none;text-align:center;max-width:100%;padding:5px 10px}.system-message .message-meta{justify-content:center;gap:10px;margin-bottom:4px}.system-message p{font-size:11px;color:#7c7a70}.message-row .delivery-status{font-size:10px;margin-top:9px;text-align:right;color:#596f61;line-height:1.5}.message-row .delivery-status.danger{color:#a83f3f}.conversation-empty{text-align:center;margin:40px auto;padding:30px;max-width:350px}.conversation-empty>svg{width:32px;height:32px;color:#a28757}.conversation-empty h3{font-size:18px;margin:17px 0 9px}.conversation-empty p{font-size:13px;line-height:1.7;color:var(--muted)}
.conversation-panel>.message-composer{flex-shrink:0;padding:16px 20px;margin:0;border:0;border-top:1px solid #e3dcd0;border-radius:0;box-shadow:none;background:#fdfbf7}.message-composer label{font-size:12px;font-weight:600;margin-bottom:9px}.message-composer textarea{min-height:74px;max-height:140px;font-size:13px;border-radius:8px;background:#fffefa;padding:12px;line-height:1.6}.message-composer>.note{font-size:11px;margin:0;line-height:1.6}.composer-footer{gap:16px;margin-top:10px}.composer-footer small{font-size:10px;line-height:1.5}.composer-footer .primary{font-size:12px;min-height:38px;padding:9px 15px}.attachment{background:#f8f3e9;border-color:#e9dfce;border-radius:8px;padding:12px;margin:7px 0 3px}.outgoing .attachment{background:#f6f7f2}.attachment>strong{font-size:11px;color:#685b41;margin-bottom:9px}.attachment audio{width:100%;min-width:220px;max-width:380px;height:42px;margin:8px 0}.attachment img{max-width:100%;max-height:340px;object-fit:contain;border-radius:6px}.attachment a{font-size:11px;display:inline-flex;line-height:1.7;margin:6px 12px 3px 0;overflow-wrap:anywhere;max-width:100%;word-break:break-word}.attachment details{margin-top:10px}.attachment summary{font-size:11px;cursor:pointer;color:#7a6037}.attachment details p{font-size:12px;white-space:pre-wrap!important;margin-top:10px;max-height:280px;overflow:auto}.transcript small{font-size:10px;color:#83745b}.transcript p{font-size:12px;line-height:1.7;margin-top:8px}.contact-card b{font-size:12px}.contact-card p{font-size:12px}
.view-intro{margin-bottom:23px}.view-intro h3{font-size:23px;letter-spacing:-.6px;margin:0 0 8px;font-weight:600}.view-intro p{font-size:12px;line-height:1.7;color:var(--muted);max-width:62ch;margin:0}.profile-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0;margin:0 0 24px;border:1px solid #e7dfd1;background:#fdfbf7;border-radius:10px;overflow:hidden}.profile-grid>div{padding:20px 19px;display:grid;grid-template-columns:24px 1fr;gap:5px 8px;border-bottom:1px solid #e9e2d7}.profile-grid>div:nth-child(odd){border-right:1px solid #e9e2d7}.profile-grid>div:nth-last-child(-n+2){border-bottom:0}.profile-grid svg{grid-row:1/3;color:#a28a60;width:18px;height:18px}.profile-grid dt{font-size:11px;color:#768187}.profile-grid dd{margin:0;font-size:14px;color:#243b46;line-height:1.6;overflow-wrap:anywhere}.permission-note{display:flex;gap:12px;border-top:1px solid #e3dbcd;padding-top:20px}.permission-note>svg{width:21px;height:21px;color:#a38b60;flex-shrink:0}.permission-note strong{font-size:12px;font-weight:600}.permission-note p{font-size:12px;line-height:1.7;color:#6c787e;margin:7px 0}.profile-view>.panel{padding:18px;margin-top:25px;box-shadow:none}.profile-view summary{font-size:12px;cursor:pointer}
.journey-path{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));padding:25px 8px 20px;list-style:none;margin:0 0 21px;background:#f4eee3;border:1px solid #e9dfcf;border-radius:12px}.journey-path li{text-align:center;position:relative;padding:0 8px}.journey-path li::before{content:"";position:absolute;height:2px;top:29px;background:#e0d6c5;left:calc(-50% + 30px);right:calc(50% + 30px)}.journey-path li:first-child::before{display:none}.journey-path li.reached::before{background:#b89b68}.journey-path li>span{width:60px;height:60px;background:#f8f4eb;border:2px solid #dfd5c4;box-shadow:0 0 0 5px #f4eee3;border-radius:50%;display:grid;place-items:center;margin:0 auto 17px;position:relative;color:#8e7c5a}.journey-path li.reached>span{background:#b39159;border-color:#b39159;color:#fff;box-shadow:0 0 0 4px #f4eee3,0 0 0 5px #ddccb0}.journey-path svg{width:24px;height:24px}.journey-path strong{font-size:13px;display:block;line-height:1.5;font-weight:600}.journey-path p{font-size:11px;line-height:1.7;color:#788080;max-width:18ch;margin:9px auto 0}.followup-next{display:flex;gap:14px;align-items:flex-start;padding:21px;background:#fffdf8;border:1px solid #e4d9c6;border-radius:10px;margin-bottom:19px}.round-icon{width:42px;height:42px;display:grid;place-items:center;flex-shrink:0;background:#eee0c8;border-radius:50%;color:#8c6a36}.round-icon svg{width:21px;height:21px}.followup-next small{font-size:11px;color:#88704b}.followup-next h4{font-size:19px;font-weight:600;margin:5px 0 8px;letter-spacing:-.3px}.followup-next p{font-size:12px;line-height:1.7;color:var(--muted);margin:0;max-width:60ch}.followup-next .tag{margin-left:auto;white-space:nowrap;font-size:10px}.plan-editor{border:1px solid #decfb5;border-radius:10px;background:#fdfbf6;margin:0 0 25px;overflow:hidden}.plan-editor>summary{list-style:none;display:flex;align-items:center;gap:12px;padding:17px 19px;cursor:pointer;color:#86612e;background:#f4edde}.plan-editor>summary::-webkit-details-marker{display:none}.plan-editor>summary>svg{width:22px;height:22px}.plan-editor>summary>svg:last-child{margin-left:auto;width:17px;height:17px}.plan-editor>summary span{font-size:13px;font-weight:600;color:#273d45}.plan-editor>summary small{display:block;font-size:11px;color:#81735a;font-weight:400;margin-top:3px}.plan-editor[open]>summary{border-bottom:1px solid #e5d9c2}.plan-editor[open]>summary>svg:last-child{transform:rotate(45deg)}.plan-editor form{padding:22px}.form-intro{margin-bottom:20px}.form-intro h4{font-size:15px;margin:0 0 7px;font-weight:600}.form-intro p{font-size:12px;color:var(--muted);line-height:1.7;margin:0}.plan-editor label,.detail-side label{display:block;font-size:12px;color:#52666e;margin:15px 0 7px}.plan-editor input,.plan-editor select,.plan-editor textarea,.detail-side input,.detail-side select,.detail-side textarea{width:100%;padding:11px 12px;min-height:42px;border:1px solid #dcd3c4;border-radius:7px;background:#fffdf8;color:#233c47;font-size:12px}.plan-editor textarea{min-height:88px;resize:vertical;line-height:1.7}.form-columns{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:15px}.form-columns>div{min-width:0}.timezone-note{display:block;text-align:right;font-size:10px;margin-top:7px;color:#7d827c}.plan-editor .checkbox-label{font-size:11px;line-height:1.7;color:#5c6c71;margin:16px 0 21px;gap:10px}.plan-editor .checkbox-label input{width:16px;min-height:16px;height:16px;accent-color:#a8844b;flex-shrink:0;margin-top:3px}.plan-editor .notice{margin-top:16px;background:#f0e8d8;font-size:11px;padding:15px;color:#77603d}.plan-preview-dates{display:flex;flex-wrap:wrap;gap:8px;list-style:none;padding:0;margin:13px 0}.plan-preview-dates li{background:#fffcf5;border:1px solid #ded0b5;border-radius:6px;padding:7px 9px}.schedule-section h4{font-size:14px;margin:20px 0 17px}.schedule-list{margin:0;padding:0;list-style:none}.schedule-list li{display:flex;position:relative;align-items:flex-start;gap:14px;padding:0 0 24px}.schedule-list li::before{position:absolute;content:"";left:17px;top:35px;bottom:0;width:1px;background:#ded5c4}.schedule-list li:last-child::before{display:none}.schedule-dot{width:35px;height:35px;border-radius:50%;border:1px solid #d6c7ad;background:#f3ead8;display:grid;place-items:center;flex-shrink:0;color:#8b6c39}.schedule-dot svg{width:16px;height:16px}.schedule-list time{font-size:12px;color:#98763d;display:block;font-weight:600;margin-bottom:5px}.schedule-list strong{display:block;font-size:12px;font-weight:500;line-height:1.5}.schedule-list p{font-size:11px;color:var(--muted);line-height:1.7;margin:6px 0 0}.schedule-list .tag{margin-left:auto;white-space:nowrap;font-size:10px}.schedule-list .inactive{color:#7f8584}.schedule-list .inactive .schedule-dot{background:#efede8;border-color:#dfdacf;color:#9b9d91}.audit-disclosure{margin-top:16px;border-top:1px solid var(--line);padding-top:15px}.audit-disclosure>summary{font-size:12px;color:#76807d;cursor:pointer}.audit-disclosure>summary span{background:#e9e3d7;border-radius:20px;padding:2px 7px;font-size:10px;margin-left:7px}.audit-list{margin-top:20px}.audit-list>div{display:flex;gap:10px;align-items:flex-start;margin-bottom:16px}.audit-list svg{width:17px;height:17px;color:#9b875f;flex-shrink:0}.audit-list strong{font-size:11px;font-weight:500;display:block}.audit-list small{font-size:10px;display:block;color:#8b8b80;margin-top:4px}.audit-list time{margin-left:auto;font-size:10px;color:#7d8583;white-space:nowrap}
.return-hero{background:#102733;color:#f9f6ed;border-radius:13px;padding:30px 32px;display:flex;gap:22px;align-items:center;margin-bottom:25px;border:1px solid #b78b5044}.return-hero>span{width:63px;height:63px;display:grid;place-items:center;border:1px solid #b7965e88;border-radius:50%;color:#e2c594;flex-shrink:0}.return-hero svg{width:27px;height:27px}.return-hero h3{margin:0 0 8px;font-size:23px;font-weight:500;letter-spacing:-.5px}.return-hero p{font-size:13px;color:#c1cdd0;line-height:1.7;max-width:65ch;margin:0}.return-hero .primary{margin-left:auto;white-space:nowrap}.return-agenda{display:grid;gap:12px}.return-row{display:flex;gap:20px;align-items:center;text-align:left;padding:22px 25px;background:#fdfbf7;border:1px solid #e3dacc;border-radius:11px;width:100%;color:#243b44}.return-row:hover{border-color:#b8955e;box-shadow:var(--shadow)}.return-date{min-width:110px;font-size:15px;font-weight:600;color:#99743b}.return-person{flex:1}.return-person strong{display:block;font-size:15px;font-weight:600}.return-person small{display:block;margin-top:7px;font-size:12px;color:var(--muted)}.return-row>svg{width:19px;height:19px;color:#b49764}.return-empty{padding:28px 30px;border:1px solid #e2d8c6;border-radius:12px;background:#faf7f0}.return-empty h3{font-size:17px;font-weight:600;margin:0 0 9px}.return-empty p{font-size:13px;color:var(--muted);line-height:1.7;max-width:65ch;margin:0}.return-empty .journey-path{border:0;background:none;margin:25px 0 0;padding-bottom:0;max-width:820px}.return-empty .journey-path li>span{box-shadow:0 0 0 5px #faf7f0}.note{font-size:12px}#toast{font-size:13px;line-height:1.6;background:#153b31;padding:14px 20px;border-radius:10px}#toast.error{background:#863e35}
@media(min-width:1600px){.workspace{padding:34px 40px}.board{min-height:calc(100dvh - 350px)}.column{padding:16px 12px}.column-title h3{font-size:13px}.card-row{font-size:12px}.lead-card{padding:18px 14px}.card-person strong{font-size:14px}.card-action{font-size:11px}}
@media(max-width:1200px){.sidebar{width:190px}.brand{padding-left:18px}.nav{font-size:12px;padding-left:12px}main{margin-left:190px}.workspace{padding:24px}.topbar{padding:23px 25px}.topbar h1{font-size:26px}.environment-banner{padding-left:25px}.detail-layout{grid-template-columns:minmax(0,1fr) 255px;gap:15px;padding:16px}.detail-header{padding:19px 23px}.tabs{gap:17px;padding:0 19px}.tab{font-size:11px;gap:5px}#detail-tab{padding:19px}.journey-path li{padding:0 5px}.journey-path strong{font-size:12px}.followup-next .tag{display:none}}
@media(max-width:900px){.detail-layout{grid-template-columns:minmax(0,1fr) 230px;gap:12px;padding:13px}.detail-side .panel{padding:14px}.tabs{gap:12px;padding:0 14px}.tab svg{display:none}.tab{font-size:11px}#detail-tab{padding:16px 13px}.preference{font-size:10px;padding:6px 8px}.next-step strong{display:block;margin:1px 0 0}.message-card{max-width:90%;padding:12px}.message-row>.timeline-icon{display:none}.view-intro h3{font-size:20px}.journey-path strong{font-size:11px}.journey-path p{font-size:10px}.journey-path li>span{width:47px;height:47px}.journey-path li::before{top:23px;left:calc(-50% + 25px);right:calc(50% + 25px)}.journey-path svg{width:20px;height:20px}.form-columns{grid-template-columns:1fr;gap:0}.followup-next{padding:16px;gap:10px}.followup-next h4{font-size:17px}.profile-grid>div{padding:15px 13px}.plan-editor form{padding:16px}.return-hero{padding:25px;flex-wrap:wrap}.return-hero .primary{margin-left:85px}.section-top{align-items:flex-start}.searchbox{width:215px}}
@media(max-width:760px){.sidebar{width:66px}.brand{padding:23px 11px 27px}.brand-mark{width:42px;height:46px}.sidebar .brand>span:last-child,.nav-caption,.nav .nav-label,.sidebar-bottom{display:none}.nav{padding:13px 9px;margin-bottom:9px;min-height:46px}.sidebar nav{padding:0 7px}.nav>span{display:flex}main{margin-left:66px}.topbar{height:100px;padding:19px}.topbar h1{font-size:22px;max-width:18ch;letter-spacing:-.5px}.page-kicker{font-size:10px}.mode-pill{font-size:10px;padding:7px 9px}.header-actions{gap:3px}.mode-pill::before{display:none}.environment-banner{padding:10px 18px;font-size:10px;line-height:1.6}.workspace{padding:23px 18px}.section-top{flex-direction:column;gap:17px}.section-top h2{font-size:24px}.section-top p{font-size:12px}.toolbar{width:100%;flex-wrap:wrap;justify-content:stretch}.searchbox{width:auto;min-width:170px;flex:1}.select-filter{max-width:100%}.summary-strip{gap:14px;font-size:11px}.board{min-height:500px}.board-footer{line-height:1.6}.board-footer span:last-child{display:none}.connection-grid{grid-template-columns:1fr}.connection-item{flex-wrap:wrap}.return-hero{padding:23px 19px;gap:14px}.return-hero>span{width:46px;height:46px}.return-hero h3{font-size:20px}.return-hero p{font-size:12px}.return-hero .primary{margin-left:0;width:100%}.return-empty{padding:23px 18px}.return-row{padding:18px 15px;gap:12px;flex-wrap:wrap}.return-date{min-width:90px;font-size:13px}.return-person strong{font-size:13px}.return-row .tag{font-size:10px}.return-empty .journey-path{padding-left:0;padding-right:0}.return-empty .journey-path li{padding:0 2px}
 #lead-dialog{width:calc(100vw - 16px);height:calc(100dvh - 16px);max-height:calc(100dvh - 16px);border-radius:13px}#lead-detail{overflow:auto;overscroll-behavior:contain;scrollbar-width:thin}.detail-header{position:sticky;top:0;z-index:4;padding:16px;min-height:87px;gap:11px}.detail-header .avatar{width:42px;height:42px;font-size:14px}.detail-caption{font-size:10px}.detail-header h2{font-size:20px}.detail-header p{font-size:11px}.detail-stage{display:none}.detail-header .icon-button{margin-left:auto;flex-shrink:0}.detail-layout{display:flex;flex-direction:column;overflow:visible;flex:initial;padding:13px;gap:14px}.detail-side{display:contents}.control-panel{order:-2}.detail-main{display:contents}.contact-overview{order:-3}.conversation-panel{order:-1;flex:none;min-height:450px;max-height:none}.control-panel{display:grid;grid-template-columns:1fr 1fr;gap:9px 14px;margin:0!important}.control-panel h3{display:none}.control-panel .status-box{padding:10px;border:0;background:transparent;align-items:center}.control-panel .status-symbol{width:31px;height:31px}.control-panel .status-box strong{font-size:12px}.control-panel .status-box small{font-size:10px}.operator-controls{margin:0;display:flex;flex-direction:column;justify-content:center;gap:6px}.operator-controls .primary,.operator-controls .secondary{margin:0!important;padding:9px 10px;min-height:36px;font-size:11px}.operator-controls svg{width:15px;height:15px}.control-panel .form-hint{grid-column:1/-1;font-size:10px;margin:0}.preferences{gap:6px;margin-bottom:10px}.preference{font-size:10px}.next-step{padding:8px 10px}.next-step strong{display:inline;font-size:11px;margin-left:6px}.tabs{padding:0 14px;gap:18px;justify-content:space-between}.tab{font-size:11px;padding:16px 0}.tab svg{display:none}#detail-tab{max-height:62dvh;min-height:260px;padding:17px 14px}.conversation-panel:has(.followup-view) #detail-tab,.conversation-panel:has(.profile-view) #detail-tab{max-height:none;overflow:visible}.message-row{margin-bottom:15px}.message-card{max-width:91%;padding:12px 13px}.message-row p{font-size:13px;line-height:1.7}.message-meta{gap:10px}.message-meta strong,.message-meta time{font-size:10px}.attachment audio{min-width:0;width:100%;max-width:100%;height:40px}.attachment{padding:10px}.attachment img{max-height:300px}.attachment>strong{font-size:11px}.conversation-panel>.message-composer{padding:14px}.message-composer textarea{font-size:16px;min-height:83px}.composer-footer{align-items:stretch;flex-direction:column;gap:10px}.composer-footer button{width:100%}.detail-side .panel{margin:0}.view-intro h3{font-size:22px}.view-intro p{font-size:12px}.journey-path li>span{width:50px;height:50px}.journey-path li::before{top:24px}.journey-path strong{font-size:11px}.journey-path p{font-size:10px;line-height:1.6}.profile-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.profile-grid>div{padding:16px 12px;grid-template-columns:1fr}.profile-grid svg{display:none}.profile-grid dt{font-size:11px}.profile-grid dd{font-size:13px}.form-columns{grid-template-columns:1fr;gap:0}.plan-editor input,.plan-editor textarea,.plan-editor select,.detail-side input,.detail-side textarea,.detail-side select{font-size:16px}.plan-editor select{max-width:100%}.followup-next .tag{display:none}.schedule-list li{gap:10px;flex-wrap:wrap}.schedule-list li>.tag{margin-left:45px;margin-top:-14px}.schedule-list li>div{flex:1}.audit-list time{font-size:9px}.simulator{width:calc(100vw - 20px);right:10px;bottom:10px;height:calc(100dvh - 25px)}.login-shell{grid-template-columns:1fr}.login-card{max-width:84%}.login-card input{font-size:16px}}
@media(max-width:420px){.topbar h1{font-size:20px}.mode-pill{display:none}.topbar{padding:18px 15px}.workspace{padding:21px 14px}.control-panel{grid-template-columns:1fr}.control-panel .status-box{padding:4px 0}.operator-controls{flex-direction:row;flex-wrap:wrap}.operator-controls .primary,.operator-controls .secondary{flex:1;white-space:nowrap}.control-panel .form-hint{display:none}.tabs{gap:12px;padding:0 11px}.tab{font-size:10px}.message-card{max-width:96%;padding:11px}.attachment audio{width:230px;max-width:100%}.detail-header h2{font-size:18px}.detail-header .avatar{width:37px;height:37px}.journey-path{padding:20px 3px 17px}.journey-path li{padding:0 3px}.journey-path strong{font-size:10px}.journey-path p{font-size:10px}.followup-next{padding:15px 12px}.followup-next h4{font-size:17px}.followup-next .round-icon{width:34px;height:34px}.return-hero h3{font-size:19px}.return-row .tag{display:none}.return-empty{padding:20px 14px}.next-step strong{display:block;margin-left:0}}
.ai-costs-grid{margin-top:20px}
@media(prefers-reduced-motion:reduce){*{transition:none!important;scroll-behavior:auto!important}}